Shipping Methods:

Continental USA and Canada–

We will ship your books, cards, and unframed print orders via USPS Priority Mail. Framed prints and original art will be shipped by Federal Express or a comparable carrier. Be sure to include your street address; orders cannot be delivered to P.O. Boxes (All prices are in U.S. dollars. Duty and tax additional in Canada.).

• Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands — We ship via Parcel Post.
• International Shipments (other than Canada) — We will ship your order via the least expensive, insured air service. Air freight charges and insurance will be charged to your credit card or pre-paid by wire transfer. Please provide telephone number. Tax and duty additional.

Return Policy & Guarantee:

All purchases made online are backed by a thirty-day (30), money-back guarantee. To ensure a full refund, simply

1. Email Susan@susansternau.com  within thirty (30) days of receipt to notify us of the return.
   We will send you instructions on where to ship the item.
2. You must insure the item for the full purchase price for its return shipping.
3. Send the returned item in its original packaging.
4. When the item is received in its original condition, we will refund the purchase price in full.
5. You will only be responsible for the one-way return shipping costs.